Culpepper Law Group, P.C.
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Culpepper Law Group, P.C. (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name, email address, phone number, physical address
Case-related details for legal consultation and representation
Payment information when applicable
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address, browser type, device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
Appointment details and preferences
Case history and feedback
2. How We Use Your Information
We use collected data for:
Providing and improving our legal services
Processing transactions and consultations
Communicating with you about your case, inquiries, and appointments
Sending SMS and email updates related to your legal matters
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, case updates, customer support, and important notifications.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC regulations
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying “STOP”
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed immediately
Message Frequency & Content:
Message frequency varies based on your interactions with our firm
Messages will be directly related to your legal matters and services requested
We do not send promotional content without specific consent
Help & Support:
Reply “HELP” for assistance or contact us at l[email protected]
Customer support is available during regular business hours
Carrier Information:
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service or SMS delivery providers (e.g., Twilio), is permitted strictly for operational purposes.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
Third-party vendors who assist in operations (e.g., case management, payment processing)
SMS aggregators and providers solely for delivering messages you have consented to receive
All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
If required by law, legal process, or to protect our rights
In response to valid law enforcement requests or court orders
Business Transfers:
In case of mergers, acquisitions, or sale of assets
Your data remains protected under this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text messaging services.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information:
Encryption of sensitive data in transit and at rest
Secure access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze site traffic and user behavior
Remember your preferences
Improve website functionality and user experience
Measure the effectiveness of our services
Third-Party Tools May Include:
Google Analytics
Google Tag Manager
Meta Pixel (Facebook Pixel)
These tools collect anonymized data such as IP address, browser type, and pages visited.
Mobile Information Exclusion:
Cookies, pixels, and analytics tools do not collect or share your mobile phone number, SMS opt-in data, or consent records.
You may control cookies through your browser settings. Disabling cookies may limit certain website features.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information
Opt-out of marketing emails by clicking “unsubscribe”
Opt-out of SMS messages by replying “STOP”
Request details on how your data is processed
Withdraw consent at any time
Lodge a complaint with a supervisory authority if applicable
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Culpepper Law Group, P.C.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the updated effective date. Significant changes may be communicated via email or website notice.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Culpepper Law Group, P.C.
Phone: +1 281-494-1030
Email: [email protected]
Website: https://culpepperlawgroup.com
By using our website and services, you consent to this Privacy Policy.
