Culpepper Law Group, P.C. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, including our practices for
SMS communications in compliance with A2P 10DLC regulations, and outlines your rights regarding our use of your data.
1. Information We Collect
We collect personal information that you voluntarily provide, including but not limited to:
- Name
- Phone number (including mobile number for SMS)
- Email address
- Mailing address
- Case-related details (for legal consultation and representation)
We may also collect non-personal information, such as website usage data and device information.
2. How We Use Your Information
Your information may be used for the following purposes:
- To provide legal consultations and services
- To communicate with you regarding your case, appointments, or legal updates
- To send text messages (SMS) and emails related to your inquiries, case progress, and reminders
- To comply with legal obligations and enforce our policies
3. SMS Communications & A2P 10DLC Compliance
By providing your mobile phone number and checking the SMS consent box on our website or intake forms, you consent to receive text messages from Culpepper Law Group, P.C. related to your legal matters,
appointment reminders, case updates, and service communications.
- Message frequency may vary.
- Message and data rates may apply.
- Reply HELP for help or STOP to cancel at any time.
- After opting out, you may receive one final confirmation message.
Culpepper Law Group, P.C. adheres to A2P 10DLC requirements and TCPA regulations to ensure compliance with carrier and federal guidelines.
4. Mobile Information & SMS Data — No Third-Party Sharing
Culpepper Law Group, P.C. does not share, sell, rent, or transfer your mobile phone number, SMS opt-in data, or consent records to any third parties or affiliates for marketing or promotional purposes
under any circumstances.
Mobile opt-in information is used solely to deliver the SMS messages you have consented to receive. The only exceptions are:
- With our SMS service provider (e.g., Twilio) strictly to deliver the messages you requested
- When required by law, subpoena, or valid legal process
This restriction applies to all mobile information, including phone numbers, consent records, and SMS message content.
5. General Data Sharing & Security
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your non-mobile information may only be shared with:
- Internal team members handling your legal case
- Third-party service providers directly assisting in case management, under strict confidentiality agreements (this does not include mobile/SMS data — see Section 4)
- Law enforcement or regulatory authorities if required by law
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Data Retention
We retain SMS consent records and opt-out records for a minimum of two (2) years to comply with TCPA and carrier requirements. Other personal information is retained only as long as necessary to provide
legal services or as required by law.
7. Cookies, Tracking Technologies & Analytics
Culpepper Law Group, P.C. uses cookies and similar tracking technologies on our website at https://culpepperlawgroup.com to improve user experience, analyze site performance, and understand how visitors
interact with our content.
Types of Cookies and Technologies We Use:
- Strictly Necessary Cookies — Required for the website to function properly, including form submission, navigation, and security. These cannot be disabled.
- Performance & Analytics Cookies — Collect anonymous information about how visitors use our site (pages visited, time on site, referral source) to help us improve content and functionality.
- Functional Cookies — Remember your preferences (such as region or language) to provide an enhanced experience.
- Marketing & Advertising Cookies — May be used to measure the effectiveness of our advertising and to display relevant content on other websites.
Third-Party Analytics and Tracking Services We May Use:
- Google Analytics — collects anonymized website usage data (see Google's Privacy Policy: https://policies.google.com/privacy
- Google Tag Manager — manages tracking tags on our site
- Meta Pixel (Facebook Pixel) — measures ad performance and website activity from Meta advertising
- Other similar tools that help us understand website traffic and user engagement
These services may collect information such as your IP address, browser type, device type, pages viewed, and referring URLs. This information is used in aggregated, anonymized form and is not linked to
your personal identity for marketing purposes.
Mobile Information Exclusion:
Cookies, pixels, and analytics tools do not collect, track, or share your mobile phone number, SMS opt-in data, or SMS consent records. Mobile information is handled exclusively as described in Section
4 (Mobile Information & SMS Data — No Third-Party Sharing) and is never transmitted to analytics or advertising platforms.
Your Choices:
- Browser controls: You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect site functionality.
- Opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout
- Opt out of interest-based advertising: Visit https://optout.aboutads.info or https://www.networkadvertising.org/choices
- Do Not Track signals: Our website honors standard browser Do Not Track signals where technically feasible.
Data Collected Through Tracking:
Information collected via cookies and analytics is used solely to improve our website and services. We do not sell this data
8. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information
- Request details about the data we collect and how it is used
- Withdraw consent for SMS or marketing communications at any time
To exercise your rights, please contact us at:
Phone: +1 281-494-1030
Email: [email protected]
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant updates will be communicated via email.
By using our services, you acknowledge and agree to this Privacy Policy.
Culpepper Law Group, P.C.
Phone: +1 281-494-1030
Email: [email protected]
Website: https://culpepperlawgroup.com
